Frequently asked questions
Do you use floral foam in your designs?
No, we never work with floral foam. It's extremely harmful to the environment and completely avoidable. We will always use alternative materials for mechanics such as wire and moss.
Where do you source flowers from?
During the British flower season, we source a lot of our blooms from local flower farms. We do not solely rely on locally grown flowers though; in order to be able to create floral designs year-round we will source flowers from other growers too.
Can you provide flowers for the bridal party only?
Check out our Ready to Wear wedding service here.
What's your coverage area?
If you're looking for bespoke wedding design, we provide this service across the UK. Our Ready to Wear service is available for delivery in Sussex & Kent.
How long do you hold my wedding date for after I receive the quote?
As we do receive a high number of inquiries for weddings and events, we will hold the date for 7 days after your quote. Once the deposit is paid and the contract has been signed, it's all yours.
What happens to the flowers after a wedding or event?
Depending on which option you choose when you book in with us, you can either keep the flowers to take home/gift to your guests, or we can return to the venue afterwards to break the arrangements down. After this, we send the flowers off to a company who repurpose the flowers into confetti, with all profits donated to charity.
I've received a Flossea gift bouquet - how do I care for my flowers?
To get the most out of your flower delivery, please follow these steps:
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Remove packaging and ribbon, keeping your bouquet tied in the string underneath
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Find a suitable vase and ensure it is cleaned with hot, soapy water
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Cut the stems at a sharp 45 degree angle
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Fill the vase with clean, cold water and place the flowers in it, ensuring the water level does not cover any flowers or foliage to reduce bacteria build-up
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Place the vase in a cool area, out of direct sunlight and away from heat
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Change the water every two days
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Remove any drooping stems as you go
What is your delivery area for flower gift bouquets?
We deliver our bouquets in St Leonards on Sea and Hastings, within the TN34, TN35, TN37 and TN38 postcode areas. Delivery is available three days a week - Thursday, Friday and Saturday.